R J Young and Company, Southend-on-Sea

Just run ... Theyre horrific. The only one that's decent there is the owner Ray and even he hasnt responded to my email from 2 weeks ago. They were happy to take an extortionate £350 for fees but did not complete any of the necessary checks the Landlord asked. They then posted references as 'We're very old fashioned here' but knew I had to instruct a removal van. When I asked them to email they said they 'Might' they then proceeded to send the wrong ref requests to the wrong people and tried to tell me I had completed the form wrong which I didn't and we both could see - Still no apology, no partial refund of fees, no nothing. They're awful and rude, how they've got business or remained open is a mystery in my opinion. I work in property and can safetly say these are the worst I have dealt with so far.