Simon Neilson Clark in Manchester

Although Simon Neilson-Clark was initially very friendly whilst all the paperwork was being completed for the let, this soon changed whenever my son or his housemates tried to chase up any work required or repairs that needed doing. Often, he wouldn't answer his phone or return messages and regularly asked them to deal directly with his builders which felt like he was taking liberties and treating them as though they were his employees, not tenants, and responsible for resolving problems with his property. With the Covid-19 pandemic, our son moved back home in March this year and we approached Simon about a partial refund of rent or even just refunding bill money for the rest of the summer term as UoM and other landlords had done. We received a very unsympathetic response, more about the problems this was causing him, with absolutely no empathy from Simon despite us explaining we were paying the rent and it was not being funded from a student loan to which he didn't even respond and left us all feeling very let down as we made every rent and deposit payment to him on time. Would definitely not recommend nor rent from him again.

things were repaired quickly and he communicated well, although towards the end of the tenancy he let himself in to spruce up the house for the next tenants without warning whilst i was at work. he also charged us what i would deem to be unnecessary deductions from our deposit, one for cleaning (when the house was filthy when we moved in) and also for missing mattress protectors- of which most people were not given when we moved in! and he charged us all £20 each for new mattress protectors when the ones that we were given (half of us anyway) were just netting and had no plastic or padding so did no protecting anyway, definitely did not cost £20 each