Tenancy review for 49 Green Street in Royston Palace, Royston rented from Timothy Yow

Landlord rating: 1

Our landlord has been very slow in response to repairs which resulted in a fire recently. He has also taken over 1 month to perform repairs to our boiler and asked us to use the immersion heater. We did and although the boiler and heater were checked in may, the heater caught fire. The landlord and refused to accept any form of liability for the delays and the resulting fire. He also refuses for fix it for another 14 days. It’s been a horrible experience. Other repairs to the steps which have loose slates also present a hazzard. The response I have received is that he has the right to repair this when he wants and prefers to do it with supplier he knows. His opinion is that these things happen. The disregard for safety and his slow reaction to remedy this and take the necessary steps is both negligent and in breach of our lease agreeement.

Property rating: 10

We have stayed in a detached 4 bedroom house in Green Street, Royston. The house has been great, pretty, bright, good neighbours, good insulation, well built.

Area rating: 10

Royston is lovely, friendly people, nrighbours, nice community and is dotted with many bespoke restaurants, bars and shops.