8 Palmerston Road

Re. Flat 2, no. 8 Palmerston Road. I rented this property from Arkasian in 2018 for 16 months. It was a game to them, but this was mine and my daughter's lives; this was our home.
They rented me a property with soooo many ongoing issues:
An ant infestation
An inadequate back door which kept the flat permanently cold, and a faulty boiler which broke down frequently
 Mould in the property which caused damage to / effectively destroyed my belongings (see pictures attached) to the tune of £150+ ( not to speak of mould spores in the air - I was concerned about my health and safety and that of my child).

Arkasian ignored my desperate correspondences pleading with them to address these issues.

In despair, I reported Arkasian to my local council who immediately intervened and gave them a deadline to attend to the issues, particularly the insulation and mould issues.

In addition, Arkasian charged me £150 for a rent reference which they would not provide to me. I reported them to the Property Ombudsman who mandated them to reimburse me fully. I sought a Subject Access request to gain a copy of the rent reference in which they had stated inaccurate information.
I would describe Arkasian as callous. Beware. I've written previous reviews on Google, yell, cyclex etc but they've had them all removed so I hope this stays - it's the only way to alert innocent members of the public.

Not fit for occupation: poorly insulated, with active mould issues which ruined belongings including items of clothing. Broken boiler causing problems re hot water and heating. Absolute nightmare.