11 Halsall Lane

If I could give Ormskirk Lettings a 0 rating out of 10 I would. They are unprofessional, arrogant and bullying, and lack a moral compass.

When challenged about their behaviour they responded by saying they were being threatened. They refused to disclose their in-house complaints procedure, which redress scheme they were a member of, and refused to take a complaint from me.

I had to go through a lengthy process of reporting them to Ombudsman Services-Property (the redress scheme they were a member of). The Ombudsman found in my favour and they were required to pay me compensation, and carry out other remedial actions. They ignored the binding requirements of the Ombudsman within the permitted stipulated timeframe displaying their arrogance and disregard for everyone.

During the period of the investigation they carried on with their unprincipled business practices, and still are although I cannot give details here as there are ongoing investigations into these.

The only advice I would give anyone here and based on my own experience with this company is please think extremely carefully before signing anything with Ormskirk Lettings as they are most definitely not fit for purpose in my opinion, and I can stand over everything I've said here with supporting documentary evidence.

The neighbourhood is fine and not too far from town where you can get buses or trains.