Tenancy review for 128b Chesterton Road in West Chesterton, Cambridge rented from Susan Hegarty

Landlord rating: 1

Absolute nightmare. Would email at midnight, expecting entry to the apartment the next day for imaginary problems. Completely neurotic, once sent us an email complaining that we were 'scratching on the ceiling' because I moved the table to hoover and asked us not to set the fire alarm off because it once accidentally went off when cooking. Furthermore, she was obsessed by other people visiting or staying. You had to let her know if anyone came or went which is bizarre.

At the end of the tenancy she charged us for some completely ridiculous things, like changing electric supplier and loosing a microwave-oven tray that I'm fairly sure never existed. Ended up paying her about £100 of deposit because I did not want to dispute and drag it out. I have heard from other tenants that their rooms are in disrepair and their rent has gone up unannounced.

In short, I really wouldn't rent here unless you're absolutely desperate. If you do, take pictures of everything when you move in and get written confirmation of any pre-existing damage (even if it seems small). Go over the inventory twice and set clear boundaries that you need 24 hours notice for inspections.

Property rating: 2

The property was liveable but I wouldn't say comfortable. Furnishings are very old and the freezer does not work but you can make it work if you're desperate. Definitely not worth 850 pcm but unfortunately that seems to be what you're looking at in Cambridge. I wouldn't go for this unless you have no other option.

Area rating: 4

Chesterton is nice, lovely high street and close to city centre. There are some nice cafes and pubs near by.