Acceptable Use Policy

In order for the service to function smoothly for us and all users, we require as condition of your using that you adhere to each of the following points when using the website at and any services related to the service (together, 'the Service'). You acknowledge that you are wholly responsible to or any third party for anything you contribute or upload using We may without notice remove anything from the Service which has been uploaded contrary to this Acceptable Use Policy.

It is important that any review or comment you make about any agency, landord's or tenant's behaviour is accurate, proportionate and justified. Submitting a false or misleading review risks exposing you to legal action for defamation and may be a criminal offence under the Data Protection Act 1998.

You must not:

Make any submission which is not honest and based on a true account of your own personal experience;

Write reviews of yourself, your own or your friends' or relatives' landlord or agency business, your peers or competitors in your industry, or landlord or agency businesses in your networking group;

Except in relation to any private content storage function of our Service, upload any personal contact information (either your own or anyone else's) such as email address, phone number, street address, or any information that is confidential in nature;

Attempt to use another's account without authorisation, or create a false identity on;

Create a user profile for anyone other than yourself as an individual person or (if you are a landlord or letting agency) your own business, or include in your profile any image of any other person;

Submit any material which is unlawful or defamatory or which is offensive, abusive, indecent, pornographic, or infringes upon intellectual property, confidentiality or other proprietary rights;

Claim that you are associated with or endorsed by unless you have entered into a written agreement with to that effect;

Republish in bulk any information derived from use of;

"White-label" or otherwise hold yourself out as the originating provider of or any material or processes contained in it;

Tamper with, disable or override (or attempt to do any of those things) any security component or process of;

Use any technical or other means or process to "mirror", "frame", "scrape," "crawl" or "spider" any web pages or other services contained in the service; or

Attempt to or actually access by any means other than through website. An example of such other means is attempting to access via software-as-a-service platforms that aggregate access to multiple services, which include