Agency Signup
Hey letting agents, bad reviews are costing you money
You can respond to reviews free of charge.
![](/storage/images/screengrabs/Marks_Out_Of_Tenancy_homepage_screenshot.png)
We're helping letting agents improve their customer service
Use customer insights to give your agency the competitive edge
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Customer service insights
- Immediate notifications of new reviews enabling you respond in a timely manner
- Realtime analytics, reporting and statistics
- Which of your branches isn't responding to reviews quick enough?
- Which of your branches is getting terrible feedback?
- Which of your branches needs to pick their game up?
- What's your best branch doing? How can others follow?
- How do our Q3 stats compare to Q2's?
- All reports are downloadable in useful .csv format
- This is a Pro Account feature only
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Actually verified reviews
- Unlike other review sites, we verify every review that's submitted to Marks Out Of Tenancy
- Reviews are checked to ensure the tenancy experience actually happened
- We use a number of different methods, including tenancy deposit information and MPAN data
- All review are checked by a human to ensure they reach our site etiquette standards
- Reviews are passed through defamation filters in an attempt to ensure no potentially defamatory content hits the live site
- We protect your brand from malicious intentions
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Customise your profile page
- Use your logo on your profile page and on the homepage
- Link directly to your property portals (Zoopla, RightMove, OTM, etc.)
- Link directly to your website
- Link directly to your social media accounts
- Build trust by showing which deposit protection scheme you use (DPS, TDS, mydeposits)
- Develop confidence by showing which industry associations you're a member of (ARLA, NALS etc.)
- Write a short bio and tell users about your local expertise, charity work or community football team you sponsor
- Include your opening hours and contact details
- This is a Pro Account feature only
Head office or single branch permissions
- Designed by letting agents of all sizes, for letting agents of all sizes
- Choose which permissions to give to which users in which branches
- Suitable for all types and sizes of organisational structure from single branch independent, national franchise, purely online, hybrid, or multi-brand operation; our system works around your commercial setup
- This is a Pro Account feature only
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Major backing
- Included in Ministry of Housing's 'How To Rent' guidebook
- Supported by deposit protection agencies, students' unions and landlord associations
- Check out who else we're working with at marksoutoftenancy.com/partners
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Attract landlords
- Landlords read reviews and replies
- Attract landlords by responding professionally
- Online reviews play an increasingly important role in your customers' decision, managing your online reputation is vital
- Use your responses to promote your business to landlords
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Stand out from the rest
- Times are tough, competition is closing in
- Use verified reviews to show you're better than them
- Connect with your customers
- Attract more landlords
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Leads from 'Find A Home'
- Tenants can use the 'Find A Home' tool
- Lead info includes number of bedrooms required, location, budget, name, email and mobile number
- Leads are sent to all Pro Account agencies in the area
- This is a Pro Account feature only
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Standard vs Pro Account
Standard (Free)
- Respond to reviews
- New review notifications
Pro Account (per month charge)
- 'Standard' plus...
- Edit profile page
- Link to your website
- Links to your social media
- Links to your property portals
- Show your logo next to reviews
- Access to benchmarks
- Branch-by-branch analysis tools
- Leads from 'Find A Home' lead generator
- Show reviews on your site (API)
![](/storage/images/screengrabs/marks-out-of-tenancy-standard-vs-pro-account-comparison-900.png)
Pricing
- Standard accounts are free
- Pro accounts are £24 per month per branch
- Payments processed by super-secure Stripe
- We've made on-boarding and off-boarding as easy and simple as possible
- Free setup, demo and on-going support
- No nasty contracts, no hidden fees, no surprises
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