Letting agent reviews for
Lawrence Rand, Eastcote
Average agency Rating: 1
★☆☆☆☆☆☆☆☆☆
Number of times reviewed: 1
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Lawrence Rand, Eastcote
Reviewed 29 December 2018
★☆☆☆☆☆☆☆☆☆
Peter Lawrence, director of Lawrence Rand had a longstanding personal relationship with our landlords.
This meant that things weren't done properly for our part.
Completely unprofessional, he didn't listen to our concerns and any complaint about them or him not taking in what we were saying was responded to us with accusations that we were ridiculing him for his dyslexia, which was not true.
He allowed the landlords to enter unlawfully.
He allowed them to dispose of around £2k worth of our belongings while we still had possession of the property.
He lied about steps that were taken.
He accused us of benefit fraud after he saw and opened (!!) A letter about our housing benefit top up ending because we were moving house.
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This meant that things weren't done properly for our part.
Completely unprofessional, he didn't listen to our concerns and any complaint about them or him not taking in what we were saying was responded to us with accusations that we were ridiculing him for his dyslexia, which was not true.
He allowed the landlords to enter unlawfully.
He allowed them to dispose of around £2k worth of our belongings while we still had possession of the property.
He lied about steps that were taken.
He accused us of benefit fraud after he saw and opened (!!) A letter about our housing benefit top up ending because we were moving house.
