Letting agent reviews for Felicity J Lord, Blackheath

I’ve been dealing with serious electrical faults since 27 October, and as of 4 December the issue is still unresolved. I’ve had no working oven or dishwasher for two months, and at one point they even left me without heat or electricity for 24 hours in winter. Throughout all of this, emails and calls are ignored, repairs are endlessly delayed, and no one takes responsibility.

This level of neglect isn’t just inconvenient, it is dangerous.
The ongoing electrical problems have put me, other tenants, our pets, and even neighboring properties at risk of short circuits and potential fire hazards. Failing to address this for over a month is a serious breach of basic safety expectations.

Landlords, please pay attention:
Their inaction doesn't just damage tenant wellbeing, it puts your property, your investment, and your legal compliance at risk. Persistent electrical faults, prolonged lack of repairs, and zero communication expose you to liability, safety violations, property loss, and reputational damage.

In my experience, this has been the worst property management service I have ever encountered.
For the sake of safety and sanity, look elsewhere.