Tenants Win £41,000 Rent Repayment for Unlicensed HMO at 29 Wroughton Road, Battersea

Find out how six tenants successfully claimed back £41,000 from their landlord after discovering their home was an unlicensed House in Multiple Occupation (HMO). This case resulted in one of the highest rent repayment orders awarded since 2019.
By Ben Yarrow
26 March 2025


Introduction

In a major tribunal ruling on 10 July 2021, the First-tier Tribunal ordered Mrs. Hazel May Barton to repay £41,000 to six former tenants of 29 Wroughton Road, Battersea, London. The landlord failed to obtain the required HMO license, violating housing regulations.

This case stands out not only because it reinforces the importance of HMO licensing, but also because it represents one of the largest rent repayment orders granted in recent years. It highlights how tenants can take action when landlords fail to follow the law.

 

Case Details

Tenants: Joshua Thomas, Katherine McDonald, Richard Smith, Lauren McDonald, David Stevens, Alice Collins

Landlord: Mrs. Hazel May Barton

Property: 29 Wroughton Road, Battersea, London SW11 6BE

Issue: Landlord operated an unlicensed HMO

Timeframe: 17 April 2019 – 16 April 2020

The tenants applied for a Rent Repayment Order (RRO) on 30 June 2020, asking for a refund of rent paid while the property was unlicensed. The tribunal ruled in their favor, confirming that the property met HMO requirements and that the landlord had broken the law by not obtaining a license. This was a breach of section 72(1) of the Housing Act 2004.

 

Tribunal Findings

The tribunal found that:

  • The property qualified as an HMO and required a license.
  • The landlord knew about the licensing rules but failed to comply.
  • The tenants had the right to claim back their rent.

As a result, the landlord was ordered to repay £41,000, covering the total rent paid during the unlicensed period. Additionally, she had to reimburse the tenants’ £300 application fee.

This ruling makes it one of the largest rent repayment orders issued since 2019, sending a strong message to landlords about the consequences of ignoring licensing laws.

 

What This Means for Landlords and Tenants

For Landlords: This case is a clear warning—if you’re renting out an HMO, you must have the correct license. Ignoring the rules can lead to serious financial penalties.

For Tenants: If you’re living in an unlicensed HMO, you may be entitled to claim back rent. This case proves that tenants have legal options when landlords don’t follow the law, and in some cases, they can recover significant sums.

 

Conclusion

The tribunal’s decision reinforces the importance of HMO licensing. Landlords must stay compliant to avoid costly legal action, while tenants should be aware of their rights to challenge illegal rental situations.

With one of the highest rent repayment orders in years, this case sets a precedent for tenants seeking justice against unlicensed landlords.

For more details, you can read the full tribunal decision here.

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