Landlord reviews for Sternpartners LtdIanandFanoullaSTERN in Reading

They own Hanover House in Reading (RG1 4NN) along with several other properties in North London. As landlords, they have a reputation for being extremely difficult to deal with. They are known for frequently entering properties, sometimes without the tenant's presence or consent. Even minor issues, such as small stains, can lead to hefty charges. They refuse to allow periodic tenancies, and just before the end of a fixed-term lease, they typically impose a rent increase of at least 25%, forcing tenants to either sign a new Assured Shorthold Tenancy (AST) or vacate the property. If tenants choose to leave, they often face challenges in reclaiming their deposit, sometimes requiring intervention from the Tenancy Deposit Scheme (TDS) to resolve disputes—though success can depend on luck.