⭐ Ratings and reviews
Landlord reviews for Verona Cooper in Taverham
2 ★★☆☆☆☆☆☆☆☆
Average landlord rating
Landlord reviews (2)
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23 January 2020
★☆☆☆☆☆☆☆☆☆
Appalling, 3 months to remove a shed, gas fire in front room condemned but not fixed, security system non functional. 1 1/2 hours on exit survey nitpicking on points we had previously raised. Only one front door key issued for this 4 bed house. We left for work at separate times partner would take front door key locking me in. I would have to use side passage. We asked landlady how do we accept parcel delivery? Her reply, through the sitting room window! Plus contested deposit return. Took 3 months to get it back, the full amount - independent adjudication totally ruling in our favour
21 October 2019
★☆☆☆☆☆☆☆☆☆
Verona Cooper was the landlady who would rarely carry out repairs. The gas fire was condemned and she refused to replace it. We only had 1 door key and she would not give us the code to get more cut. Nightmare lady