Landlord reviews for Veronica Sarkhel in Southfields

I am very upset and dissapointed to read this review. The tenancy started 25/9/10 and ended on 24/9/13. The house was let to 4 and 1 had to relocate so she advertised to replace herself. She used the reception room as the bedroom instead of the box room(4th bedroom). All items were agreed as per check in inventory. You(am I allowed to name) moved in 13/2/11. When the agent asked if I wanted to renew the AST on 24/9/11, I was not happy that my rent was always late for the last 4/5 months causing bounced direct debits which each cost £32 then. Reason was the new tenant was paying his share late. You bore this grudge for so long because I needed my rent paid on time so I could pay my bills? If the property was infested with mice, would the original tenants stay in the house for 2 more years? If you were not happy, why did you renew? It is in my interest to look after the property as I own it. I pride myself in being a responsible landlady and would not provide a house to my tenants that I would not live in.