Suzanne Bouzeranwilliams in Cheltenham

repairs were slow and communication poor. often not there when she was meant to meet new people and give them their keys. no communication to existing tenants to expect them either so you open the door to random strangers expecting to come into your home. landlord blamed tenants for issues and not fixing things themselves even when the drain people said it was not our fault they were clogged. attitude was poor, should not be renting to students.