Free membership
Membership for landlords and letting agents
Claiming your profile is free for landlords and letting agents alike. Reply to the reviews on it, show your accreditations and your policy on housing benefit, and get told when something new is posted about you. Agencies that want branch analytics and a branded profile can add a Pro account.
What membership gets you
- A verified profile you control, on the page renters already find when they search your name.
- A right of reply on every review. An answered complaint reads very differently from an unanswered one.
- Somewhere to state your accreditations, your redress scheme and whether you accept housing benefit.
- An alert when a new review is published about you.
Reviews are moderated and checked as coming from genuine tenants, and ratings use Bayesian weighting so a single review cannot define you. Read our complaints procedure and acceptable use policy.