A Tenant's Guide To Paying Rent

Renters' Rights  >  A Tenant's Guide To Paying Rent
By
Ben Yarrow
Updated
29 April 2025
Posted
15 April 2025

Paying your rent is a key part of being a responsible tenant. By understanding your payment options, keeping accurate records, and maintaining communication with your landlord, you can ensure that your rent is paid on time and without complications. If you have any questions about the payment process, don’t hesitate to reach out to your landlord or letting agency for clarification.

 

How do I pay my rent?

Paying your rent is an important responsibility as a tenant, and there are several methods you can use to ensure your payment is made on time. Here’s a guide on how to pay your rent effectively:

1. Check Your Tenancy Agreement

Start by reviewing your tenancy agreement for specific details on how rent should be paid. This will usually include the due date for rent payments (e.g., monthly, weekly), Accepted payment methods and Any additional fees for late payments.

2. Determine the Payment Method

There are several common methods for paying rent in the U.K.:

  • Bank Transfer: Many landlords prefer bank transfers. You’ll need your landlord’s bank account details, including the account number and sort code. Make sure to include your reference (like your name or address) to help the landlord identify your payment.
  • Standing Order: Setting up a standing order through your bank can automate rent payments. You specify the amount, frequency, and duration, ensuring your rent is paid on time each month.
  • Direct Debit: Some landlords or letting agencies may allow direct debits, which can provide additional protection against missed payments. However, you will need to check if your landlord offers this option.
  • Cheque: Some landlords may accept cheques, but this method is becoming less common. Ensure you allow enough time for the cheque to clear before the payment deadline.
  • Cash: If your landlord accepts cash, make sure to get a receipt for your payment as proof.
  • Online Payment Platforms: Some landlords or letting agencies may accept payments through online platforms such as PayPal, GoCardless, or other payment services. Check with your landlord to see if this is an option.

3. Know Your Rent Amount

Before making any payment, verify the rent amount, including any additional fees or charges (e.g., service charges, utilities) that may be included. This ensures you pay the correct amount.

4. Set Up Reminders

To avoid missing payments, set up reminders for rent due dates. You can use Calendar alerts on your phone or computer, Reminder apps or A physical calendar at home.

5. Keep Records of Payments

Always keep a record of your rent payments. This can include Bank statements showing the transfer, Receipts for cash or cheque payments, and Confirmation emails for online transactions. Having documentation can protect you in case of disputes regarding payment.

6. Consider Rent Insurance

While not directly related to payment methods, considering rent guarantee insurance can help you in situations where you may face financial difficulties. This type of insurance can cover your rent if you are unable to pay due to unforeseen circumstances.

 

Can I withhold my rent?

Deciding to stop paying rent can have serious consequences, and there are several important reasons to think twice before withholding rent.

Risk of eviction is one of the most immediate concerns. Stopping rent payments can lead to eviction proceedings, as landlords have the right to seek possession of the property if you fail to pay rent. This could result in losing your home, and landlords may take you to court for possession. If they win, you could be legally required to leave the property, possibly without sufficient time to find alternative accommodation.

There are also legal consequences associated with withholding rent. Stopping payments typically constitutes a breach of your tenancy agreement, which can lead to legal action where landlords may claim damages or seek to recover unpaid rent. Additionally, unpaid rent can negatively impact your credit rating, which could affect your ability to rent in the future or secure other loans and credit.

Moreover, withholding rent can create an increased financial burden. Rent arrears can accumulate quickly, leading to significant debt that you may be responsible for repaying, along with any legal fees incurred by the landlord. If you end up in court, you may have to pay the landlord’s legal costs in addition to your own, further increasing your financial strain.

The decision to withhold rent can also have a detrimental impact on your relationship with your landlord. Stopping payments can damage your relationship, making future negotiations more difficult. Landlords may be less inclined to work with you on issues like repairs or other concerns if they feel you have breached your agreement, leading to a loss of trust.

It’s also important to note that the grounds for withholding rent are limited. While there are circumstances under which you may be justified in withholding rent (e.g., serious property issues), these situations are specific. Many tenants may not have sufficient legal grounds to withhold rent without facing consequences. Additionally, if you choose to withhold rent, you bear the burden of proof to show that the landlord is at fault for the issues you claim justify your actions.

Instead of withholding rent, it’s often more effective to explore alternative solutions. There are usually better ways to handle disputes with your landlord, such as negotiating repairs, communicating issues, and requesting that the landlord address them. Seeking assistance from housing organisations or local authorities can also help if your landlord is unresponsive. Mediation services can help resolve disputes without escalating to legal action.

Finally, tenants may have access to potential legal protections. There are laws in place that protect tenants experiencing financial hardship or issues with their property. Engaging with these avenues may provide a better outcome than stopping rent payments. If you are struggling financially, there may be support programs available to help you meet your rent obligations instead of resorting to withholding payment.

To learn more about whether you can legally withhold rent, take a look at our Renters' Rights article. It covers the legal conditions for withholding rent and important steps to protect yourself as a tenant.

 

Can my landlord increase my rent?

In the U.K., landlords can increase rent, but they must follow specific rules and procedures depending on the type of tenancy agreement you have. Here’s what you need to know:

1. Assured Shorthold Tenancy (AST)

If you’re on a fixed-term Assured Shorthold Tenancy (usually 6 or 12 months), your landlord cannot increase the rent during the fixed term unless:

  • The tenancy agreement includes a rent review clause that allows for an increase.
  • You both agree to a new rent amount.

Once the fixed term ends, your landlord can offer you a new tenancy with a higher rent. Or allow the tenancy to become periodic (rolling month-to-month), at which point they can increase rent following the correct notice period (usually with a Section 13 notice).

2. Periodic Tenancy (Rolling Contract)

If you’re on a periodic tenancy (after the fixed term ends or from the start if no fixed term was agreed), the landlord can increase rent:

  • By mutual agreement between you and the landlord.
  • By using a Section 13 notice, which legally requires a minimum of one month’s notice (for monthly tenancies). The rent increase must be fair and in line with local market rents.

Some tenancy agreements include rent review clauses, which outline when and how the rent can be increased. These clauses must be clear, reasonable, and in compliance with the law.

Rent increases must be fair and in line with local market rates. You can challenge an unfair increase by appealing to a First-tier Tribunal (Property Chamber) if you think the increase is excessive. The tribunal will assess whether the proposed rent increase is reasonable based on local market conditions.

If you rent from a local council or housing association, there are strict regulations on how much and how often your rent can be increased. In most cases, rent can only increase once a year, and the landlord must give you at least 4 weeks’ written notice.

If you're a landlord seeking guidance on how to increase rent while staying within legal boundaries, Suzanne Smith from The Independent Landlord blog offers an excellent guide. Her comprehensive resource covers the process of raising rent, including best practices for notifying tenants, how to calculate fair increases, and important legislation that governs rent hikes. 

 

How to handle a rent increase?

Handling a rent increase can be stressful, but there are steps you can take to navigate the situation effectively. Here’s a guide on how to manage a rent increase.

Understand the Rent Increase

Review the Notice: Check the written notice from your landlord. Ensure it complies with legal requirements regarding notice periods (usually one month for periodic tenancies).

Know Your Rights: Familiarise yourself with your tenancy agreement and relevant laws, including the rules around rent increases under the Housing Act.

Assess the Increase

Research Market Rates: Compare the proposed increase with similar properties in your area. This can help you determine if the increase is reasonable or excessive.

Consider Your Financial Situation: Evaluate your budget to see if you can afford the new rent amount without significant strain.

Communicate with Your Landlord

Initiate a Discussion: Reach out to your landlord to discuss the increase. Express your concerns and provide evidence of comparable rents in the area if you believe the increase is too high.

Negotiate: If possible, negotiate the amount. You may be able to agree on a smaller increase or a delayed increase to give you more time to adjust financially.

Document Everything

Document all communications with your landlord regarding the rent increase. This includes emails, messages, and any notes from conversations. Having a clear record can be helpful if disputes arise later.

Evaluate Your Options

If the increase is manageable and you like your current place, it might be worth staying. However, if the increase is too high and you can’t afford it, start exploring other rental options. If you decide to move, research other properties in your area and consider negotiating with new landlords for a better rate.

Challenge the Increase if Necessary

Use the Tribunal System: If you feel the rent increase is excessive and you receive a Section 13 notice, you can challenge it through the First-tier Tribunal (Property Chamber). The tribunal will assess whether the proposed increase is fair based on market conditions.

Seek Legal Advice: Consult organisations like Shelter or Citizens Advice if you need help understanding your rights or challenging the increase.

Prepare for the New Rent

Adjust Your Budget: If you decide to accept the increase, update your budget to accommodate the higher rent. Identify areas where you can cut back on expenses to manage your finances better.

Look into Financial Assistance: If the increase poses a financial burden, explore options like Universal Credit or Housing Benefit, if eligible.

For detailed guidance on what to do if your landlord increases your rent, check out our Renters’ Rights article. It's packed with valuable information on how to handle rent increases, your legal rights as a tenant, and the steps you can take to ensure the process is fair. Whether you're dealing with an unexpected hike or just want to be prepared, this article will help you understand your options and protect your interests.

 

What to do if you can’t pay your rent?

If you find yourself unable to pay rent, it’s important to take immediate action. Here’s a step-by-step guide on what you can do:

1. Contact Your Landlord Immediately

Open communication is crucial. Explain your situation honestly and as early as possible. Some landlords may be willing to negotiate a payment plan or grant an extension if they know your circumstances.

2. Consider Making a Partial Payment

If you can’t afford the full rent, offer to pay part of it. This can show your landlord that you’re making an effort and may prevent the situation from worsening while you explore other solutions.

3. Negotiate a Payment Plan

If your financial issues are temporary, ask your landlord if they would agree to a payment plan. For example, you might suggest paying back the missed rent in smaller instalments once your situation improves.

4. Review Your Lease Agreement

Check your rental agreement for any clauses that outline late fees, grace periods, or eviction procedures. This will help you understand the legal terms of non-payment and avoid penalties where possible.

5, Seek Help from Housing Organisations

There are several organisations in the U.K. that offer advice and assistance, such as Shelter or Citizens Advice. These groups can guide you on your rights and connect you to local support services, including rent assistance programs.

6. Prioritise Your Essential Expenses

Review your budget and cut non-essential expenses to prioritise rent. Missing rent can lead to eviction, so focus on this payment before other less urgent bills or discretionary spending.

7. Prepare for Potential Eviction

If you’re unable to reach an agreement with your landlord and eviction seems likely, contact your local council’s housing department. Councils are legally required to help prevent homelessness, and they may be able to help you find alternative housing or negotiate with your landlord on your behalf.

8. Know Your Legal Rights

In the U.K., landlords must follow strict legal procedures before evicting tenants. You have protection under the Housing Act 1988, which requires landlords to give proper notice (usually two months for Assured Shorthold Tenancies) and, in most cases, obtain a court order before evicting you.

9. Seek Legal Advice

If you’re facing eviction, consider getting legal advice. Legal Aid may be available if your income is low, and organisations like Shelter can offer free legal advice to help you understand your rights and your options.

 

If you're a landlord dealing with a tenant who is struggling to pay rent, Suzanne Smith from The Independent Landlord blog offers valuable advice on managing rent arrears. Her guide provides practical strategies for addressing late payments, including how to communicate effectively with tenants, set up manageable repayment plans, and navigate the legal aspects of handling arrears. By following her advice, landlords can maintain positive tenant relationships while protecting their investment and ensuring rent issues are resolved fairly and efficiently.