Letting agent reviews for
Simon Heal, Frome
Average agency Rating: 3
★★★☆☆☆☆☆☆☆
Number of times reviewed: 1
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Simon Heal, Frome
Reviewed 26 July 2023
★★☆☆☆☆☆☆☆☆
The agency has its pros and cons. On the positive side, they are prompt in addressing and fixing issues, which is a significant advantage. In my experience, I never encountered any problems in that aspect.
However, they conduct inspections frequently, but the short notice can be bothersome at times.
One major downside is their tendency to increase the rent significantly. When I moved in, the rent was £825, but they quickly raised it to the maximum of £875. After I left, they further increased it to £1220, which shows they are likely to raise the rent whenever they get the chance. Additionally, they withheld some of my deposit, making the claim at the last minute, leaving me with insufficient time to contest it. This tactic felt rather cunning on their part.
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However, they conduct inspections frequently, but the short notice can be bothersome at times.
One major downside is their tendency to increase the rent significantly. When I moved in, the rent was £825, but they quickly raised it to the maximum of £875. After I left, they further increased it to £1220, which shows they are likely to raise the rent whenever they get the chance. Additionally, they withheld some of my deposit, making the claim at the last minute, leaving me with insufficient time to contest it. This tactic felt rather cunning on their part.
