West Of England Residential, Bath

For most things they took weeks to get fixed unless we contacted the maintenance men directly. Things were broke when we first moved in and never got fixed in the entire year! Bathroom lock, sofa leg, coffee table, fridge seal still broken. The fire alarm goes off randomly and can’t be stopped even when the code and instructions are followed. We had people around 5 times to try to fix it and even the fire service replaced smoke alarms but it still continued to sound because the system was so old and they couldn’t be bothered to replace it. We had to listen to a constant ringing every night & day for weeks.