Letting agent reviews for

IG Property, York

Average agency Rating: 3
★★★☆☆☆☆☆☆☆
Number of times reviewed: 1
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IG Property, York

Reviewed 14 September 2019
★★☆☆☆☆☆☆☆☆
IG Property are money stealing scum. They only care about fining you as much money as possible. They take no interest on their website which is designed for you to report issues to them about the property. When I asked them about this an agent told me issues could only be fixed when a the landlord agrees to pay. They stripped our living room wall when we reported the extreme mould we discovered. Then left it for the 6 months we had left till the end of our tenancy. A bare concrete wall. It made the property freezing all year round. The property made 2 of us tenants extremely ill and then hospitialised. This was reported and still no actions to fix the property were taken. Over winter I was alone in the property and the heating and hot water broke. It was 0 degrees outside. They refused to send anyone to fix it and wanted to charge me a fine for ringing the emergency number. My mum then rang and explained the ongoing health issues I had from the property and someone came out to fix it within 10 minutes.
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