Letting agent reviews for DM&Co, Shirley

Communication was always polite and professional. We were disappointed that we had to go through a formal process of dispute with DPS to get our deposit back despite letting agents completing an inspection weeks prior with no issues raised and using photos of flat before we moved out to advertise on Rightmove. This further validated the good condition the flat was in. We acknowledge the letting agents can only advise and decision to pursue unjustified claims rests with the landlord and this is reflected in our review. The director of branch handled our concerns professionally.