Broad Court Property Management, Birmingham

they are abit slow at dealing with repairs but luckily the agency is just round the corner from the house so can go and speak to them directly if they are taking their time.

There were no agency fees. They were relatively easy to get hold of, repairs done fairly quickly on the whole as well. They also installed a brand new tumble dryer for us when I requested this.

Broadcourt has been reliable and fast when passing on issues to the landlord. Also the staff have been helpful.

They responded well and quickly to any issues. Easy to phone but could not find an email address. No problems at all.

Very slow to do anything, reluctant to replace the old bits in the house, you often have to ask 3/4 times before they do anything

Broad Court are pleasant to deal with and have helpful staff in-branch/on the phone/email. They will fix issues you report but they can be prone to forgetting items that need fixing, so you'll need to be prepared to politely nudge them every week or so if nothing seems to be happening. They've been professional whenever we've had to deal with them, though.

Broad Court are a lovely agency, very friendly and very accommodating. All paperwork was completed online so easy to do from abroad.

Broad court carry out monthly inspections but they only check the fire alarms are working and give plenty of notice.

Great agency, always completed maintenance fast. Low or no fees, good communication with us.

Fees were in line with others in the area. Quite often hard to get a response on issues from the office by email. Had to physically visit to get responses but all employees and trades people have been very helpful