Letting agent reviews for
CJ Hole, Southville
Average agency Rating: 1
★☆☆☆☆☆☆☆☆☆
Number of times reviewed: 1
Reviews aren't verified by Marks Out Of Tenancy but we check for and remove fake reviews and content when we’re informed.
CJ Hole, Bristol
Reviewed 12 May 2018
★☆☆☆☆☆☆☆☆☆
CJ Hole was probably the worst agency I have ever come across.
Moving in was frustrating, lack of communication as well as an extortionate agency fee with zero service for the fee. When asked to break this down the manager couldn't even justify it but demanded payment. After all this we were refused an inventory and told to do our own inventory??!
Throughout the time at the flat CJ Hole's performance in getting messages to the landlord and getting things fixed or addressed at the flat was dragged out, it took 8 months to get the freezer working, along with other hickups.
Fraudulent invoices from contractors and cleaners when moving out to try and take as much of our deposit as possible was really the last straw. However as they never made an inventory for us to sign they shot themselves in the foot and we disputed the deposit and got a full refund.
Since then we have advised friends to avoid CJ Hole. Our experience with this agency was the worst imaginable, the stress of dealing with them and the raw abrasive manner in which they would communicate with us was unforgivable.
Please avoid this agency.
Read Full Review ⇒
Moving in was frustrating, lack of communication as well as an extortionate agency fee with zero service for the fee. When asked to break this down the manager couldn't even justify it but demanded payment. After all this we were refused an inventory and told to do our own inventory??!
Throughout the time at the flat CJ Hole's performance in getting messages to the landlord and getting things fixed or addressed at the flat was dragged out, it took 8 months to get the freezer working, along with other hickups.
Fraudulent invoices from contractors and cleaners when moving out to try and take as much of our deposit as possible was really the last straw. However as they never made an inventory for us to sign they shot themselves in the foot and we disputed the deposit and got a full refund.
Since then we have advised friends to avoid CJ Hole. Our experience with this agency was the worst imaginable, the stress of dealing with them and the raw abrasive manner in which they would communicate with us was unforgivable.
Please avoid this agency.
