House Hunt, Birmingham

HouseHunt took their sweet time between every correspondence and often got things wrong or messed up. They were also just belittling of problems. For example, when I reported that there were people lifting up tiles in the garden, digging and mixing cement they told me that the landlord was probably just mixing cement for another property. Low and behold, he was building an illegal extension (in the way that it infringed on our rights of peaceful enjoyment of the property during the tenancy and the notice of building work that wasn’t given).

As soon as we got the Landlords number everything was more streamlined and we were able to resolve things much more quickly. So if you ever have to live here, make sure you do get their number.

Easy to get in contact with, always quick whenever we had a problem. Had replacement cooker, boiler, fridge within 2-4 days of requesting them.

They're okay, they do repair stuff but after nagging for a long time and sending multiple emails

House hunt is understanding although quite overpriced and most definitely always looking for cheap fixes rather than long lasting ones. (we've had our fridge replaced 3 times this year)