Letting agent reviews for Foxtons in Acton

Had one inspection since moving in 2 years ago, they lost the keys for 1 year meaning I had to take time off of work to wait in for planned inspections where they just didn't bother turning up. Had a wasps nest that they dragged their heels in addressing, and only took me seriously when I mentioned it was a health and safety issue. Had an issue with a faulty security alarm which they were extremely unhelpful with, and I had to fix myself as they were unwilling to do anything (even though it was part of the flat they're meant to manage.) Most recently they didn't correctly lock my front door after having a viewing, which is a serious security issue.