Letting agent reviews for Belfast City Shared Accommodation - BCSA in Belfast

Professional con men. Every single employee is in on it. For any problem you were facing they would give you multiple different stories depending on who you spoke with, each time easily disprovable (IE internet outage being blamed on a problem on the area, you check on ISPs website, they change the story. Rinse and repeat). I have never in my life met more dishonest people, sincerely.

No differentiation between contacting agency and contacting landlord. Communication was never clear who I was talking to.

Quick to respond when looking to collect money or when decisions involved rent. Slow to do anything related to repairs or consultation.