Letting agent reviews for Penny Lane Homes in Paisley

Our agent, Callum, was incompetent. He made multiple mistakes in our lease which we then had to correct him on. For the majority of our tenancy he was the one we were in contact with about the flats issues - for all we know, he could have been chucking our issues in the bin with how little was done about them. Things would only be resolved if we chased them up over multiple months which, when you are in a flat which was as neglected as ours, you cannot do for every issue as there simply is too many. The Manager, Roberto, came to our property to show us how to test the fire system; in the end, he just talked to us for half an hour about random topics before leaving. Please avoid this agency