Andrew Smith in Bristol

Andy was a great landlord when we first moved in. He left a kind note and a couple of bottles of wine on our first day. He responded quickly if we did need to get in touch about anything and was generally very amenable. However, as soon as we started having persistent issues with the mice Andy became a nightmare to deal with and the relationship deteriorated rapidly. By the last year of our tenancy I was left in tears multiple times as he failed to address the issues in a timely or polite manner. He has spoken to us very rudely on multiple occasions, sworn at my husband, been dismissive of me when I voiced my concerns about the mice and generally made us feel powerless and hopeless. Eventually he proved to be a nasty, petty, money grubbing little man and I wouldn't wish dealing with him on my worst enemy.