Lorna Smith in Edinburgh

We had to pay for the repair of windows which broke through no fault of ours, when our neighbors we're harassing us for listening to YouTube on the phone and they were complaining about sound disruption that were happening already a month before we moved in, she immediately took their side and was very rash with us until we said we were ready to move out. When we moved out, a year later, we disclosed some damages that happened, she ghosted us for about a month and then said she'll give us 450 out of 1000 pounds back due to the damages. There was nothing worth that amount in that flat, it was pure profit from their part.