Landlord reviews for Luisa Papa in Sheffield

Would like to echo the previous reviews on this website - Luisa was a poor landlord, promising things to us before we moved in which she clearly never planned to deliver. She would come to the house unannounced, even letting herself in if nobody was home. We moved in to the house with it being very grubby and the basement was full of random bits and bobs. As the tenancy ended, we were given big deductions to our deposit, including for the rubbish in the basement which we inherited and pre-existing stains to the skirting boards. Similarly to the previous review, the bike store was also promised to us - despite there being more pressing issues with the property - and again never materialised, just like the 'welcome bottle of wine' promised... I just wish we had read this review before moving in.

I found Luisa an extremely unpleasant landlord. She seemed lovely until we moved in. We felt that certain features of the house had been falsely advertised to us, namely a "bike store" which was entirely not fit for purpose. After we asked her to rectify this, I felt that her communication became very aggressive and unprofessional. This caused us a lot of stress. Repairs generally only happened after we had emailed her several times and were often done to a poor standard, if at all.
I got the impression that Luisa had a very poor understanding of housing law and of tenants' rights. In my opinion, she is incompetent and unfit to be a landlord. We were good, reliable tenants and I felt bullied and taken advantage of. I would discourage anyone from renting from Greenwich Development, however charming the landlord manages to come across on the phone.