Landlord reviews for
Midas Lettings Property Management in Bristol
Average Landlord Rating: 1
★☆☆☆☆☆☆☆☆☆
Number of times reviewed: 1
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Midas Lettings Property Management, Bristol
Reviewed 3 April 2017
★☆☆☆☆☆☆☆☆☆
The house was managed by Midas Lettings Property Management. Communication with them was extremely poor. They asked for a reference from our previous landlord, which he was happy to do. However, they did not contact him for the reference, and then complained that he had not replied to their requests, until they eventually realised their mistake.
They said they would arrange with us a move in date, but as it got closer to the time when we needed to move out of our current house, we became more and more concerned that they didn't contact us or respond to our emails or phone calls. Eventually they contacted us suggesting a date which was after our move out date (which we had informed them of), and several weeks later than the availability advertised. They said this was because repairs needed to be completed before we moved in. We told them this was not possible, then didn't hear anything for several days. Eventually, after repeatedly phoning them, we got hold of them and they informed us that in actual fact it could take many more weeks before we could move in, as the current tenants were refusing to leave. This, presumably, was information they already had but had chosen not to pass on to us. We were then left with only 2 weeks to find new accommodation. There was not a hint of an apology.
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They said they would arrange with us a move in date, but as it got closer to the time when we needed to move out of our current house, we became more and more concerned that they didn't contact us or respond to our emails or phone calls. Eventually they contacted us suggesting a date which was after our move out date (which we had informed them of), and several weeks later than the availability advertised. They said this was because repairs needed to be completed before we moved in. We told them this was not possible, then didn't hear anything for several days. Eventually, after repeatedly phoning them, we got hold of them and they informed us that in actual fact it could take many more weeks before we could move in, as the current tenants were refusing to leave. This, presumably, was information they already had but had chosen not to pass on to us. We were then left with only 2 weeks to find new accommodation. There was not a hint of an apology.
