Veronica Bryce in Glasgow

Communication was awful. Veronica and her father are arrogant and unhelpful. They have acted in threatening manners and charge a bloody fortune but refuse to fix anything. Veronica is unwilling to fix or replace anything and WILL blame you for anything broken - even on arrival. Flat was disgustingly dirty upon arrival and required a 2-day deep clean at our own expense. Afterwards she refused to return our deposit, despite the flat being in the best condition it ever has been. Under no circumstances should anyone ever rent from her - she takes your money, abuses vulnerable people and the flat and furnishings are as useless as a chocolate frying pan. Flat is freezing and the windows aren’t sealed properly - to which she told us to put sellotape on them...