Landlord reviews for Hazel Gregory in Sheffield

The landlord would address repairs when we raised them but sometimes be a bit slow to do so. She contacted us five months into the tenancy demanding passport scans, birth certificates and other information as part of "Right to Rent" checks - seemed bizarre to do it then. She sent rude emails on a couple of occasions after a next-door neighbour complained about us regarding an issue we disagreed with, and next-door neighbour had said was fine to our faces.
However, landlord admitted she fell into her position unexpectedly and was also reasonable when I had to change my rent repayment timetable.
Landlord was VERY specific on cleaning standards on move-out despite the property not being in a great condition when we moved in.