Landlord reviews for Diane Ludlow in Norwich

Diane was a good landlord, professional, communicative and efficient. Any issues with the property were fixed quickly and we always received a response within 24 hours. The space of the property was very good for four of us, and it never felt like we were "on-top of each other" and crammed in, like in other properties I have rented from.

Have been renting here for about 8 months so far have had no issues at all with renting here. Some maintenance issues have arisen as the house is a bit dated but these were all handled really quickly by the landlord (Diane) and Ian who deals with a lot of the maintenance around the house. There is a good stream of communication between all the tenants and landlord, and lots of notice given if anyone is needing to come over for works etc. The garden upkeep is also done by Ian so it's a plus that we don't have to worry about it! The house itself is cozy and the living areas are really spacious.

Diane has been my landlord for two and a half years now, and I’ve never really had a problem with her. She’s very quick to reply to any queries or problems with the house, and always gives a good amount of notice before coming around. The local maintenance man she has in her employment, Ian, is very helpful and thorough, and I’ve always felt that each issue that has arisen within the house has been dealt with in good time and to good standards.

Landlord was incredibly awkward and difficult to deal with. The landlords daughter lived at the property and would not contribute towards general cleaning and maintenance of the house as others would but would report back differential information to the landlord and complain, resulting in numerous emails of which were untrue.

- Daughter of landlord (tenant) openly insulted and complained about all tenants. All of this was heard by the other tenants leaving the general atmosphere uncomfortable and inconvenient. If there’s anything I take away from this, then that’s I would not live in a home where there is a live in landlord nor go with a landlady whom comes across as uncompromising.

- I finished my term and left the university year part way due to bereavement and grief. I would not stay at the house again mainly due to the uncomfortable environment.

Please note this review though posted by myself was written in collaboration with 3/4 (Ethan, Ingrid and myself) of the tenants during this period and subjectively based on all of our experiences combined. Let any negative or personal feedback or comments upon review by landlord be an example of this persons nature in and of itself.

Update 2025- I have been pinged due to feedback from the landlord and would like to update my review. I have since passed my university degree and my masters and have lived in many accommodations in and around Norwich and UEA which has allowed me to develop my experiences as a tenant. This was by far the worst tenancy I have ever experienced. If you want a friendly, positive or mutually respectful tenancy I implore for you to avoid this property. The landlady is vindictive, entirely unprofessional and frankly uncouth (as is clear from her personal and entirely unprofessional comments made in her response).

I have since dissolved a friendship with her daughter however, all the other tenants of the property at the time and a number of people on my course have also felt that her daughter is someone they do not wish to be friends with and this common stance has not influenced this review.

I have spoken to some tenants who have also lived at this property since I moved out and after factoring in their feedback I can confirm that if there’s one redeeming quality Diane has it’s that she has been incredibly ⭐️consistent⭐️… in how terrible of a landlady she has been.

My advice to all tenants considering this property is that there are much better properties available for let in the area, save your money and avoid the stress and live elsewhere.