Landlord reviews for Emma Surridge in Worcester

Awful communication, again reads messages then responds days later. We have yet to meet the landlady. Previous tenants would agree mentioning she “asked them to restrict showers to 3 minutes” and “the 7ft gap in the fence has been there 2 years since we moved in”. Refuses to sort the mould problem and blames it on “washing on the radiator” despite evidence to suggest otherwise. Charged previous tenants for cleaning yet we moved in the day after and the house was dusty, mouldy and with underwear and wrappers under the beds. The fence was fixed after we bagged for a month however no other repairs/maintenance has been done. Can’t wait to move out of the property.