Upon arrival, the house was unclean and furniture was poorly arranged (eg freezer against the radiator). We had multiple complaints upon arrival, including a broken oven, unreliable freezer, rusty microwave, broken gate, incorrect keys provided, and signs of mould in every room. Random broken furniture was left in the shed, which the landlord did not wish to replace/fix over the years. Rubbish had been left in the back garden from previous tenants, and was frequently left in the front garden by neighbours. No gardening equipment was provided though gardening was expected to be completed by tenants.

Upstairs, there was very poor ventilation in the bathroom, and despite leaving the window open, mould built up on the ceiling all year round. Also sockets upstairs had rusted from moisture left by previous tenants. I also had a mouldy mattress and curtains in my room upon arrival, but the estate agents were happy to help with arranging a replacement.
In the kitchen, the extractor fan was very greasy and ineffective during cooking. Floor tiles were also broken upon arrival.

The property showed great potential of being a lovely home, though the state of the house, combined with the area, left us all wanting to move out.