No insulation, ineffective an expensive electrical heating.
3 out of 4 tenants moved out within 2 months of each other because of the bad experience with Savills!!
The building manager would not reply to messages when issues like leaks arose.
In the winter, the entire flat, especially the bathroom was almost unusable because it had no insulation and inadequate heating.
Paid around 200 a month in heating.
When I moved in there was a moth infestation that took months to clear, but never went away completely.
The windows were old and had 5mm gaps that let all the cold air in from outside.
Savills, the letting company tried to cheat me out of 400 quid for a cleaning fee when I moved out, even though the place was cleaner when I moved out than I had received it. Savills also took 3 months to return my deposit after I moved out, and only after I escalated the complaint to their director.
The only decent thing about the flat was that the fixtures were in good condition and the location was good.