Letting agent reviews for
The Property Company, Crouch End
Average agency Rating: 3
★★★☆☆☆☆☆☆☆
Number of times reviewed: 1
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The Property Company, Hornsey
Reviewed 12 September 2019
★★☆☆☆☆☆☆☆☆
The agency was The Property Company in Crouch End. They where poor I would say.
> Gruff and sometimes rude staff
> Bad terms compared to other agencies - insisting on 8 month break clauses for 12 month contracts (six is more standard)
> Large rent hikes - double or treble inflation
> Insisting on showing people the room during notice period before I left
> slow to respond to mice in building
> attempted unreasonable deductions from deposit (dust on top of wardrobe)
> numerous admin fee/ charges/ costs - few if any of which where justified
On the other hand they did repair the boiler quickly when it failed.
All in All I would say avoid them is at all possible, they've a badly run business and are generally unprofessional. They provide a bargain basement service at an expensive price.
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> Gruff and sometimes rude staff
> Bad terms compared to other agencies - insisting on 8 month break clauses for 12 month contracts (six is more standard)
> Large rent hikes - double or treble inflation
> Insisting on showing people the room during notice period before I left
> slow to respond to mice in building
> attempted unreasonable deductions from deposit (dust on top of wardrobe)
> numerous admin fee/ charges/ costs - few if any of which where justified
On the other hand they did repair the boiler quickly when it failed.
All in All I would say avoid them is at all possible, they've a badly run business and are generally unprofessional. They provide a bargain basement service at an expensive price.
