Letting agent reviews for HomeLets, Bath

Definitely wouldn't recommend this agency. Only interested in doing the bare minimum with no regard for tenants. They will put the rent up every year and blame it on the landlord. They are reluctant to replace anything that is old - but not broken. Yet, when things do break they only replace with the cheap/easy options. Nothing is upgraded. Very much an "apply a bandaid" approach, no problems are actually solved.
Not prepared to negotiate or understand a tenants position, they are only interested in regular payments and getting more landlords.

Overcharged at check-out; repairs did not last particularly long and at one point we didn't have hot water in the shower for three weeks.

Apart from the obvious ridiculous charges they imposed (they wanted to charge us a referencing fee when we moved in despite the fact the property we were living in at the time was also managed by them - they wanted us to pay for them to check their own computer!), they were good regarding viewings and giving plenty of notice - changing those that were inconvenient.