Letting agent reviews for Ridgeway Estate Agents in Fairford

We found Ridgeway to be entirely unhelpful in solving our significant issues with the landlord. Having submitted a 5 page complaint about ongoing unlawful behaviour including harassment & invasion of privacy from the Landlords, and been promised in writing a swift response by the agent, we heard nothing further at all until check-out, at which point we were advised they would be attempting to keep our deposit, based on a list of entirely fabricated issues. Now in dispute and raising a formal complaint to the Tenancy Deposit Scheme
***DELIGHTED TO UPDATE INTERESTED PARTIES THAT THE TDS ADJUDICATION REPORT FOUND NO GROUNDS TO RETAIN THE DEPOSIT, AND DIRECTED IT TO BE RETURNED TO US***