Landlord reviews for Marios Aristidou in London

Our experience with the landlord, Mr Marios Aristidou, has been profoundly disappointing, defined by a consistent failure to provide a safe and habitable living environment. Although he met some legal obligations, such as protecting our £5884.00 deposit with a government-authorised scheme, this was overshadowed by his negligence towards critical property hazards, his evasive communication, and his unprofessional handling of repairs. We entered our tenancy in good faith but were met with conditions that breached our contract and ultimately created a dangerous and unhealthy home.

The most serious issue was the property's fundamental inability to retain heat, creating what is officially recognised as a Category 1 'Excess Cold' Hazard under the Housing Health and Safety Rating System. This was not a minor inconvenience but a severe structural failing with direct and documented consequences. My own room was consistently around 16°C all winter, the exact temperature threshold defined by safety guidance as presenting a "serious health risk". More alarmingly, the prolonged exposure to cold caused a housemate to develop a medically diagnosed case of perniosis, a painful condition also known as chilblains. Her suffering was worsened by a broken radiator that Mr Aristidou and his agent delayed repairing for months.
This pervasive cold was the direct result of multiple unaddressed defects, including mis-sized sliding windows with a permanent gap open to the elements, a balcony door that could not fully close, and cracked window panes up to 50cm long. These flaws, combined with an inefficient heating system rated as "Very poor" on the official Energy Performance Certificate, created a vicious cycle of unaffordability. Our attempts to heat the property to a safe temperature resulted in unsustainable energy bills exceeding £800 per month in winter. When we raised this, Mr Aristidou dismissed these extreme costs as normal, stating it "sounds about right to me". The constant draughts and cold also led to significant damp and mould growth, a separate health hazard which his only response was to "wipe down walls" himself, a superficial fix that failed to address the root cause.

We took the competent step of challenging the property's Energy Performance Certificate, believing it to be misleading. During a call, the energy assessor admitted that crucial defects like "cracks and gaps between windows isn't relevant to EPC" methodology. This prompted a formal complaint to the accreditation scheme, Quidos, who conducted a Quality Assurance audit and confirmed the EPC had failed. The audit found the assessor had incorrectly recorded the single-glazed windows as being fully draught-proofed, which was demonstrably false and validated our concerns that the property's poor condition was officially misrepresented.

Throughout our tenancy, our reasonable requests were consistently met with unprofessionalism and evasion. When a tenant was locked out of his room, Mr Aristidou's advice was to watch a YouTube tutorial or perform a dangerous climb over an external balcony. He failed for months to reimburse an agreed sum of £255 for broken furniture. He also attempted to deny that the garden was part of our rental contract, a claim contradicted by evidence from a previous tenant who had been charged for its condition. This, along with testimony from past tenants confirming that a room was previously considered "unlivable" due to the draught, establishes a clear, multi-year pattern of negligence and dishonesty. In conclusion, Mr Marios Aristidou's management is defined by a profound disregard for tenant safety and his legal obligations, making formal action not just a choice, but a necessity.