3 bed property that had been partially refurbished garden was over grown and had just fitted used carpets upon moving in and new bathroom

However not long after moving in we were overrun with mice and this was never addressed and still have issues the property is now falling into disrepair and unfortunately no matter how many calls I make no one answers and no returns your emails
The floor in the kitchen was supposed to be replaced over a yr ago however the agency and landlord are in a dispute supposedly as to who would incur the cost
Work that's been carried out had never been finished