When I first arrived to the flat it was dirty, with hairs and crumbs in the kitchen drawers and drawers under the bed (p.1). There was food waste in the drainage part of the dishwasher (p.2) and both the fridge and oven were greasy and grimy (p.3). Clearly the flat had not been cleaned, never mind professionally cleaned. But this wasn’t a huge problem for me. The problem is that they had they cheek to make the following deductions at the end of my tenancy, after I had spent all day making the apartment spotless:

- x2 extractor bulbs - £20 (Lights I never used…)
- mattress clean - £35 (A mattress that had a mattress protector on it…)
- chair clean - £35 (A chair that was dirty when I arrived and couldn’t be properly cleaned…)