Tenancy review for 22 Blackfriars in Gloucester District, Gloucester rented via City Heart Living

Agency rating: 2

Very expensive for what the property was, Repairs would take forever to be done or they would be unable to be done leaving 2 members of the house with no heating for a number of weeks. Offered very little refund during the covid-19 pandemic when students were unable to use the accommodation as we had all gone home to be with our family’s. The original price for the 3 months we were unable to pay the property was £1,890 and the reduced price we were given when being provided no service was £1,322 .

Property rating: 5

There were 12 rooms, you have to share a bathrooms when paying way over the standard halls amount for this area. No parking to offer which resulted in myself paying £36 a week to park my car not including the diesel to drive back and forward to the university.

Area rating: 3

Other than Gloucester Quays the area was awful. The local car parks were dirty and you felt uncomfortable to walk through them in the dark on you own the local people were unpleasant.
All in all I regret renting with this company and in this area.