Tenancy review for 57a Victoria Road in Wellington, Aldershot rented from Mohammed Choudhary rented via Gascoigne Pees

Landlord rating: 1

Landlord was contacted within the first week of renting this property and we were swiftly told to contact the agency, despite not having a managed contract. "Do not speak to me" w're his words. The agency insisted we contact him because the contract wasn't managed and he outright refused to speak to us. He outright lied about the front door saying no one else had complained about it, despite other landlords on other flats within the property knowing it was an issue and asking him to contribute to repair cost. The water heater broke leaving us with no hot water for nearly a week and he only sorted out a plumber once the council got involved. The council know he is a terrible landlord and on phoning them to report the hot water issue his name was mentioned "I knew you were going to say his name" was the response from the council worker.

Agency rating: 1

The service was terrible. They were only ever on the landlords side. Their lack of interest in issues relating to the property was shocking.

Property rating: 1

Property is in terrible condition. All of the cream carpets is visibly stained. The lino in both the kitchen and bathroom isn't flat. The intercom system doesn't work. The front door to the building doesn't close. The heating system is all electric and the heaters used in the property are the cheapest ones you can buy from b&q and don't retain any heat.

Area rating: 1

Transport links are great. Proximity to shops is great. What isn't great is the proximity to the pubs on a Saturday night. You will regularly hear drunk people fighting and shouting outside on a Friday or Saturday night. What's even better is being woken up by the sound of someone vomiting outside your bedroom window at 2am.