117 Starkholmes Road

Landlord
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Landlord Letting Agent Property Area
⭐ Tenancy review
Beware of terrible landlord and agent - Brian Newton & Bothams
1 ★☆☆☆☆☆☆☆☆☆
Overall tenancy rating
Moved out
2024
Date reviewed
25 January 2025

Brian Newton, Matlock

1 ★☆☆☆☆☆☆☆☆☆
Landlord rating
zero stars if I could! run as far away as possible from this greedy landlord. I rented 117 Starkholmes Road in Matlock from him and it has been the worst rental experience I have ever had! Google what he did to the starkholmes community allotments. So nasty.
My personal experience:
The property was ok, although I had to thoroughly de-mould it when moving in and get rid of the carpet beetle infestation. Also it was filthy on move in, there were nail clippings, dead flies, cat litter on the floor, dried poo on the bathroom floor, really disgusting. I had to pay out of pocket for a professional clean on move in, it cost £110, he acknowledged the filthy state but would only contribute £30 to the clean as 'thats what he was able to get off of the previous tenants deposit' - this enough should ring alarm bells, but, there is more...
The boiler broke mid-winter, was old and required a new one. Instead of quickly getting it done, we had to wait a week and have multiple different enginneers in over the week, due to him wanting to find a cheaper quote than the first one he got. It was freezing! minus degrees outside. But we were left with no heating or hot water due to him not wanting to pay the going rate cost of a new boiler. We'd already waited days to be able to get someone to look at it due to it breaking over the weekend and having been given no emergency number. Even after this event, when we asked for an emergency number, incase of future similar issues, we were not given one. So don't expect anything to get done.
The worst part, the cash grab he attempted at the end of the tenancy. He held back our deposit, and, alongside the agent(bothams chesterfield), refused to communicate with us except via the dps scheme, or give us the check out report. So we were made to go through the long, stressful process of dps adjuication. It has taken 3 months to get our money back! I assume he scams all tenants like this, refuses to do the move out checks together on the day (I requested this and was refused!), then messes up the property after the tenants leave, hopes that they have no evidence to give the dps, and steals your money. Absolute swindler. Have reported him to trading standards.
He also threatended us before we left that he would withhold the deposit if we didnt de-weed THE NEIGHBORS part of the pathway. We did deweed it, and he tried to take the money regardless.
Stay away! yes the house location is beautiful, but not worth it with this guy. He was also hanging around the house a lot, which was uncomfortable as felt we were being observed. I believe it may be because he was tending to his land and other houses as he owns all in the row.
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Bothams Mitchell Slaney, Chesterfield

1 ★☆☆☆☆☆☆☆☆☆
Letting Agent rating
Renting from this estate agent was a nightmare from start to finish. The evening before the arranged move in day we recieved an email delaying the move by another week as was told the property hadn't been cleaned. We had already packed all our things and arranged a van! But worse, when we finally arrived, a week later, having been told it had been cleaned now, the property was in a terrible state; nail clippings, dead flies, cat litter over the floor, dried poo on the bathroom floor etc and we had to pay out of pocket for a professional clean. Then when we left, they with-held our deposit providing no evidence for why. They were incredibly unprofessional and illigally sent us directly to the dps dispute claim despite not providing any evidence of what they were charging us for. It has taken 3 months of stress and effort to get the money back. They also refused to come and do the check out report on move in day, which I believe was part of a deceptive scheme between them and the landlord to keep our deposit money. As they also did not give us the check out report so still unsure if they went in and made a mess after we left in order to claim money from us.
They were useless when the boiler in the property broke in the middle of winter. They were not contactable over the weekend, wouldnt give us an emergency number. We were left freezing and with no boiler for a week due to the landlord wanting 'a cheaper quote' from somewhere else, and even then, again refused to give us an emergency number. We paid rent of £1100 per month in 2024. Which I believe is higher than average for the area. Just awful awful rental experience. Beware.
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117 Starkholmes Road, Starkholmes, Matlock

1 ★☆☆☆☆☆☆☆☆☆
Property rating
Unfortunatly unable to rate this cute cottage higher than 1 star due to the current landlord, Brian Newton, and I cannot recommend anyone to rent whilst he is still the owner. The location is beautiful, and there are lovely walks direct from the door. But there is a damp/mould problem. There was also a carpet beetle infestion I had to clear up when I moved in.
Located on quite a busy road, so its pretty loud from the noise of the cars. Also, being an old stone cottage, it is very cold inside. Gets dusty very quickly. (photo attached is the view from the window)
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Starkholmes, Matlock

6 ★★★★★★☆☆☆☆
Area rating
Beautiful area, lovely community/neighbours.
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