42 The Oval

Onslow, Guildford, GU2 7TZ

Landlord

John Garrett

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Landlord

Letting Agent

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⭐ Tenancy review

SimplyLet Down

2 ★★☆☆☆☆☆☆☆☆

Overall tenancy rating

Moved out

2017

Date reviewed

10 July 2017

John Garrett, Guildford

2 ★★☆☆☆☆☆☆☆☆

Landlord rating

We did not get to meet the landlord very often, and he strangely was missing from all documentation we had. He often found ways to blame us or SimplyLet rather than dealing with problems we had at the property.

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SimplyLet.net, Guildford

1 ★☆☆☆☆☆☆☆☆☆

Letting Agent rating

SimplyLet's houses are poorly maintained and the staff have a lack of care for their (primarily student) tenants. Despite our regular emails to them about repairs needed, replies were slow and nothing got done for many months. SimplyLet often tried to find ways to intimidate, blame or simply ignore us - one time they even came to the house to shout at us, without any warning! If you're forced into a tenancy with SimplyLet due to Guildford's awful housing market, make sure that you check your inventory documents (they missed 30 issues on ours) to avoid unfair bills later. I'm SimplyLet down with the service my friends and I received.

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42 The Oval, Onslow, Guildford

2 ★★☆☆☆☆☆☆☆☆

Property rating

The house was poorly maintained as we spent months with much of the house in disrepair, including kitchen appliances, doors, taps, locks and smoke alarms. The furniture is also mismatched and falling apart and we encountered many problems with mould throughout the house.

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Onslow, Guildford

3 ★★★☆☆☆☆☆☆☆

Area rating

The area is very convenient as it's within walking distance to the university, town, Tesco and sports park. We did notice some crime in the area - near the Christmas break somebody tried to break in but was unsuccessful. The neighbourhood can be very loud, with lots of shouting.

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