Tenancy review for 14 Bicton Chase in Broughton, Milton Keynes rented from Patricia Thompson

Landlord rating: 1

I didn't require any repairs during my stay as the room was fine. The landlady's communication was bad as she never did anything to resolve problems as I will explain and she can be extremely cold, selfish and apathetic towards your concerns. I saw her regularly as she lived in the same house and it became evident as I lived there that she doesn't care about her tenants at all. Sometimes when I greet her, her replies seem like scowls as if she is really unhappy to see me. Her attitude seems to imply that she is doing you a favour and not that it is mutually beneficial or she is upset that I have raised legitimate concerns about my living conditions.

Firstly, she is extremely inconsiderate as she seems to think that it's normal and ok for her to be listening to the radio at uncomfortably loud volumes at 7:30 in the morning and sing and whistle loudly to it. I'm a heavy sleeper so I don't usually wake up easily but I can hear everything and it usually ends up waking me up. She does the same thing with the TV, turning it up so loud that I can hear it from my room like I'm in the living room.

Secondly, her 30 year old ambitionless bum of a son also lives in the house and is a constant nuisance as he makes the most noise in the house from shouting while playing video games, to watching Netflix and having his sound system so loud that it shakes my room and shamelessly having loud coitus in the house with his girlfriend who comes around every week just to make even more noise with him. I have raised this with the landlady before but her response is just "oh he just had his gf over that's why". I find it rather amusing how she prioritises the needs of an outsider over her tenant who is paying her mortgage for her but these people aren't familiar with basic logic, courtesy and respect so I'll leave it there.

Thirdly, she lists that you must be ok with 2 dogs and a cat living there but don't be fooled that house is inhabited by two extremely poorly trained dogs but the cat is extremely sweet. One of her dogs (belongs to her son who barely looks after his own dog) is constantly barking from day to night and sometimes defecates inside the house whereas her other dog has snuck into my room before and eaten the food I had in there and has tracked mud all over my bedsheets. The reason why she hasn't resolved this is because she refuses to train them properly and even reinforces their behaviour with treats.

Property rating: 2

The property was a 3 bedroom house share by the landlady, her son and myself. I rented the spare en-suite bedroom that was available. The room was furbished and pretty spacious but that's about as good as it gets unfortunately.

There was some serious hoarding as the house is uncomfortably stuffed with junk accumulated by the landlady. This got so bad that sometimes I couldn't even access the washing machine and the kitchen was often used to dry clothes in because of the lack of space. If you like to cook then you're out of luck because the kitchen literally has no work surfaces for you to work with and all I was given to put my stuff in was a small cupboard which was barely sufficient as I had to uncomfortably cram all my stuff into there.

The house can have a very strong dog odour at times because the owners don't wash the dogs very frequently and sometimes the dogs also defecate in the house, as they are very poorly trained if at all, making it smell even worse.

Area rating: 8

As Milton Keynes is a commuting town, naturally it has some decent transport links. There are many shopping centres nearby but in terms of entertainment there isn't much besides a nearby gym and rock climbing centre. There are also a couple of local parks nearby.