Tenancy review for Henderson Court Queensway in Old Warley, Oldbury rented from Angela Barr

Landlord rating: 2

The best I can describe the landlord would be polite, which is fine for a neighbour but as the sole redeeming quality of a landlord it is worthless. Landlord clearly, through behaviour, just wanted an easy source of passive income, concerns about flat were largely ignored or dismissed, the small amount of repairs they organised were done unprofessionally by a family member and resulted in damage to other things which then took months to repair. Inability to collect their own abandoned property and mail which took up not insignificant space. Denial of a smart meter being installed without adequate reasoning given.

She's a great landlord except for any situation in which you need her to do anything or act reasonably.

Property rating: 4

Property was a 3 bed, two storey flat, semi-furnished (white goods provided). property had sat abandoned for ~6 months before landlord, without any maintenance, rented it to us. Holes and superficial damage were easy to spot however the prevalence of black mold and leaky, noisy windows were not. If properly maintained by a landlord that cared, this would easily be a 7 star property.

Area rating: 8

Local area is perfectly fine, plenty of transport links, shops, schools, you name it it is easily accessible.