Tenancy review for 20 Buxton Road in Preston Park, Brighton rented from M Mitchell

“Poor treatment and maintenance”
20 Buxton Road, Preston Park, Brighton, BN1 5DE View on map
Overall Tenancy Rating: 6
★★★★★★☆☆☆☆
Moved In: 10/05/2018
Rent: £700800
Date reviewed: 2 December 2020
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Landlord review for M Mitchell, Brighton and Hove

Landlord rating: 3
Refusal to fix windows, refusal to replace damaged sofa bed, refusal to fix toilet seat for a month and failed attempt at taking money from deposit.
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Property review for 20 Buxton Road, Preston Park, Brighton

Property rating: 6
The flat itself is lovely but the windows are rotten and this made my belongings wet as it rains inside the room. This was still not fixed upon vacating.
A rusted and ripped mattress on sofa bed was not replaced and I had to buy my own, paying for removal of the old one.
I was without a toilet seat for a month and blamed for it snapping at the hinges which were damaged upon arrival.
I had to clean when moving in due to mould.
They attempted to charge me for removal of floor edging(?!) when I checked out and delayed payment for longer than guidance.
This all caused a huge amount of stress. I maintained the flat to a high standard throughout tenancy and was horrified at the ongoing treatment. It is truly baffling.
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Area review for Preston Park, Brighton

Area rating: 8
Great area. Easy for public transport. Quiet but near to vibrant city centre. More wildlife around than in the centre as it is on a hill. Those with mobility issues could struggle to walk to it from the station but there is a bus.
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